Performance evaluations can be one of your easiest and most useful tools as a manager. They can be an official “pat on the back” for a job well done. They can be notification of a behavior that needs to change. They can also be a step in the corrective action process.
While growing up in Miles City, Lonnye Finneman thought that a career in the medical field would be a good way to apply his interest in math and science. But it was a visit by University of Montana representative that got him thinking about pharmacy as a career.
As the youngest of 13 children to be raised on a farm in northeastern Montana, Nathan Haynie didn’t anticipate much of an opportunity to someday take over the farm.
Employees are posting every day in virtually every industry — lashing out at customers, other employees and maybe even you.
Chances are, Dewey Algaard will never forget the birthday that he celebrated on June 7.
I worked as an office manager for a small business for more than seven years. Every day, junk mail would arrive and faxes would roll in from dubious sources.
The amount of time that management spends measuring sales activity and salespeople (or dumber, the ROI of some investment they made in CRM), is generally wasted effort.
Think about a bad customer service experience that you’ve had recently. I’ll bet you didn’t have to think very long because the experience occurred within the past week or so.
Have you noticed how most small business owners are too busy working in their business instead of on it? They are so busy handling the day-to-day operations that they cannot even begin to think visionary or plan for growth opportunities. Instead, they run from one fire to another without any…
Bowling helped Guy Rolison years ago raise the $800 he needed to purchase his first car, a 1967 Ford Mustang.
When it comes to growing and expanding a business, many owners believe that if one location is good, two locations are better. However, before adding an additional location, let us review some factors to be sure that a second location is indeed warranted.
Julian Stoll is the new manager of the ConocoPhillips refinery in Billings.
The holiday mailing crunch is the Ironman marathon for package handlers, who work through Christmas Eve.
Cloud computing is a term that is becoming more common in the business world, but few understand exactly what it is and how they can benefit from it. Businesses are always looking for ways to cut costs and gain a competitive advantage. That combined with the fact that the U.S. economy is end…
ROSEBURG, Ore. -- First baseman Jay Dempster socked a 3-run home run in the third inning Monday afternoon and Laurel went on to beat La Grande, Ore., 10-6 to advance to the championship of the Class A Northwest Regional Legion baseball tournament.
Chad Hanson, PE: Billings Municipal Business Unit Manager and Associate Principal, Great West Engineering Inc.
Hoping to inject a new challenge into his love for hunting, Chad Hanson invested in a single-shot black powder rifle and taught himself how to shoot it.
Most will agree that the term “gourmet” is somewhat objective. An individual with a passion for food and cooking is the consistent thread, not whether or not one knows the difference between farfallini and farfallone pasta, whether to use madeira or marsala in the demi-glace or that a salama…
Readers of this week's City Lights column will be relieved to learn that the mouse in Pat Bellinghausen's office is officially dead. The cat failed to do its duty, but building manager Karl Krahnert did his. He set a trap over the weekend and the rodent's corpse was discovered this morning…