Billings Clinic has received the Women’s Choice Award from WomenCertified distinguishing it as one of the 2012 America’s Best Hospitals for Patient Experience.
WomenCertified represents female consumers and recognizes businesses and brands based on consumer experience.
Hospitals qualify for the list based on an in-depth proprietary scoring process. The scoring incorporates a national, standardized survey of patients' perspectives of hospital care reported by the U.S. Department of Health and Human Services and an analysis that weighs criteria identified as the most important to women for patient satisfaction. The scoring incorporates WomenCertified’s research on customer satisfaction among women, including a joint study on customer satisfaction by gender conducted with the Wharton School of the University of Pennsylvania. The 100 best scores in four hospital size categories determine the Award winners.
WomenCertified accepts no payment in exchange for placement on the list.