300 S 24th St W Ofc
Billings, MT 59102
About Rimrock Mall
Everyone loves a visit here, where shopping is tops and fun is everywhere. Get inspired by great fashion at your favorite specialty shops. Get it all at our stylish department stores. Get going with a steaming latte for you — and a cookie for your guy in the stroller. Get the wiggles out in our creative play area. And, best of all, get everything accomplished in one easy trip.
Our Guest Services kiosk is located in front of Herberger’s in the jcpenney wing. Guest Services’ mission is to provide services and assist in making your visit as pleasant and enjoyable as possible.
Contact Guest Services directly by calling 406.656.3206.
Year Round Gift Wrapping
Gift wrapping is available at Guest Services year round.
Ticket Outlet for MetraPark, Alberta Bair and Shrine Auditorium
Ticket sales are available to community events featured at MetraPark, the Alberta Bair Theater or the Shrine Auditorium.
Copies are available for $.15 for 8 1/2″ x 11″ and $.25 for 8 1/2″ x 14″.
Faxes are $1.00 per page and $4.00 per page for overseas.
Strollers are available for rent near our main entrance. The cost is $5/stroller and the SmarteCarte dispenser accepts both cash and all major credit cards. When you return the stroller you receive $1 back.
Wheelchairs are available during mall hours free of charge at Guest Services.
An emergency, snugfit disposable diaper (12-25lbs) is available at guest services for $1.50. Kit also contains a quilted changing sheet and baby wipe.
Not from here? Looking for something special? Stop by and let us help you!
Lost & Found
For lost & found information, call Guest Services at (406) 656-3206
Part-time and full-time positions available throughout the mall, are available at Guest Services.
If you have a complaint or compliment concerning guest services or an individual store, please let us know. Guest Comment Cards are available at Guest Services. Management responds to all complaints or compliments received.
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